How to fix the “Sorry, this Adobe application is not available” error on windows and mac
Are you getting the error message “Sorry, this Adobe application is not available? To continue using this Adobe application, check your Internet connection or firewall.
If so, you’re not alone.
Many Adobe users have experienced this problem,
Having an uninterrupted workflow is essential when working on creative projects, and Adobe software is an indispensable tool for most designers and photographers.
But what happens when Adobe applications refuse to work due to an Internet connection problem?
In this article, we will discuss the common error message “Sorry, this Adobe application is not available. To continue using this Adobe application, check your Internet connection, firewall or ad blocking settings”, and provide a step-by-step guide on how to fix it.
How to fix the “Sorry, this Adobe application is not available” error
To fix the “Sorry, this Adobe app is not available” error, add the list of Adobe Block IP addresses to the Hosts file and clear the DNS cache.
Step 1: Close all Adobe programs
Before starting the patch, make sure all your Adobe programs are closed.
This step is essential to ensure that the changes you make in the following steps take effect.
Step 2: Open the terminal to open the hosts file (on MAC)
On Mac : Press Command + Spacebar to open Spotlight search, type “Terminal” and press Enter.
The terminal is a command line interface for Mac users that allows you to execute commands to manage your computer settings.
Step 3: Edit the Hosts file (Windows and MAC)
– On Mac : In the Terminal window, type “sudo nano /etc/hosts” and press Enter.
This command opens the hosts file, which is a plain text file used by your computer’s operating system
This command opens the hosts file, which is a plain text file used by your computer’s operating system to map host names to IP addresses.
You will be prompted to enter your password.
Type your password and press Enter.
As you type your password, you will not see any characters appear on the screen, but your entry will be saved.
– On Windows: You will find the host file here “c:\Windows\System32\Drivers\etc\hosts“.
****** You need the copy the file on the desktop to be able to edit it. *****
Step 4: Add the Adobe Blocklist to the Hosts file
Once you have opened the hosts file, scroll to the bottom of the document and paste the address.
add the following address:
127.0.0.1 69tu0xswvq.adobe.io
- On Mac : Once you are done editing the hosts file, press Control + X on your keyboard. Enter Y to save the changes, and hit the Enter button.
- On Windows save the file and recopy it from the desktop to its original path “c:\Windows\System32\Drivers\etc\hosts”
If it’s not working (This solution is permanent)
Use Radio Silence app and block pop up
Install radio silence and block the Adobe apps. Radio Silence is perfect for this. Radio Silence will stop all of that from happening even if it previously did.